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Commonly an individual leading more than one person or a group of people is called leader (Lichtenstein& Plowman, 2009). Leader with his specific attributes leads and guides others for certain goals setting examples and creating an environment where members of team are freely involved in the process of achieving the goal (Westaby et al. 2010). However, leader cannot be a boss with authority to only pass the orders but rather committed to carry out the objective or mission. Thus, leadership is also process of influencing others in which an individual can have support of others to complete a task. Organizing and leading people for achieving similar goals requires characteristics and attributes that could contribute to an effective process of leadership (Bezuijen et al. 2010). Different theories have emerged to describe different leadership styles based on individual leadership traits such as behavioral and style theories, situational and contingency theories, and functional theory and transactional and transformational theories. Leadership styles are used to demonstrate the way leadership attributes is used by individual to enhance the effectiveness of leadership (Pless, 2007). Moreover, the study and understanding with particular behavior of leaders is important as it helps to determine the way a leader uses his strengths to drive the team. This paper presents observation and interview of a successful and effective leader Ms. Angelina Leong for assessing her leadership styles, traits, and characteristics and later providing reflection and improvements that observed after this assessment. Professional  writing help 

First Task: Observation

The person choosing for observing as a leader is Angelina Leong and she is owner and Creative of Director of WISH Online LLP. In this observation study, it is sought to discover the leadership style, traits and skills are practiced by Ms. Leong. This field study is conducted by visiting the WISH Online LLP for a week throughout her day at work. During each visit, the writer sat at a table where he could observe the behavior of Ms. Leong with her employees and other vendors without interfering with normal operations. Throughout observation of a week, it is attempted to capture all the leadership spirits of her. However, the findings can be related to leadership behavior theories. Through the observation and leadership research, it is found that Ms. Leong demonstrates quality leadership as she put significant efforts to motivate and work for her employees. Below is the description of the leadership style, behavior and skills along with characteristics that are observed.

Leadership Styles

Researchers have demonstrated that individual style matters when it comes to leadership. Leadership style can vary with personal attributes such as persona with dominating features has authoritarian leadership style while a non-dominating persona prefer democratic style in leadership (Kippenberger, 2002). The leadership style of Ms. Leong was observed democratic style as she has created such environment where collective decisions are made and assisted by her. Throughout the observation she was observed to have others perspective for completing tasks through discussion. Colleagues and employees are given opportunity to make their choices in decision making and she also contributed in assisting them.

Leadership Behavior and Traits  

According to Northouse (2009), leadership behavior of a leader appears at certain situation and is conditional to the environment factors. Theories of leadership have identified these behaviors as achievement-oriented, directive, participative, and supportive. The leadership behavior of Ms. Leong was observed as directive and supportive. Throughout the observation she monitors team members for getting known about their professional skills and planning and assigning responsibilities. She also possesses supportive behavior in leading as she has been considerate and understanding what needs to be done for getting a work done. 

She was observed to be intelligent in understanding and applying rationalism and rather having rational approach in achieving goals. However, there was little self-efficacy yet intelligence and adjustment were used to lead people at workplace environment. She had approach to take feedbacks and expected people in her environment to initiate for their opinion when there is decision making process or problem solving. In spite of taking everyone’s opinion and suggestions she would decide her own. This shows her intelligence and adjustment level through which she does not only employ her tactics to involve everyone by providing them opportunity to participate as team member but also receives different point of views over a decision and problem. She is always ready to assist or help group member regarding work issues and advise them if required. This helps her to establish a strong relationship with her group members and further provides her with opportunity to understand the problems of others.

Leadership Approaches

She has abeen observed with good skills of observant which enables her to observe team members and other employees to observe in terms of their work proficiency. This attribute of her personality was observed during the discussion and meetings when she would use note to quote persons for telling him or her for their particular behavior at certain situation. Moreover, it also shows her approach to lead the people. She deals with her employees by observing them for their ability and dedication with work. Moreover, she has problem solving approach as she does not simply get angry if a work is not completed on time. She endeavors to find alternative ways to solve the problem which shows her understanding with the importance of problem rather than wasting time.  Her approach to guide and motivate everyone in team in order to achieve goals makes her not only a good and effective leader but also a successful leader.  To Northouse (2009), a successful leader is always with characteristics to guide and support his or her team members so that team members are more motivated to accomplish their tasks efficiently. 


This assessment aims to present leadership study from a real life and observed and held interview in this regard. The assessment helped to understand how different theories are applied in practice and why particular attributes are important for leader to lead the team successfully. It is found that for a leader it is important understand the needs and characteristics of team members, knowing and using the group as best resource, communicate the ideas and opinion with team members. However, many studies have identified planning as one of most important traits required for a leader but it is the most basics of leadership qualities and all characteristics of leader depends on the way he plans his tasks and team. Since the aim of existence of a leader is to get the work done and for this he adopts any way that helps him to drive the team as important force.

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